CRM and Marketing Automation Officer

Job description

We're looking for a tech-savvy, detail-oriented and resourceful professional to become our next CRM & Marketing Officer. If you enjoy developing and executing campaigns for customer lifecycles, building long-term customer relationships and are eager to learn from and work with CRM and Marketing Automation experts, then this is the job for you!


Minimum 1 year of experience | Mechelen | The Strategy Team



  • Support our CRM & Marketing Automation Experts with functional specifications, testings and implementations; 
  • Use your skills in business analysis to measure, identify, design and implement business process models;
  • Manage the integration between CRM platforms and marketing automation systems, business workflows/revenue models, API integrations, audience segmentation, targeting, lead scoring, user roles, and bulk imports of data;
  • Develop, execute, and optimise customers’ lifecycle campaign programmes;


  • A bachelor’s degree in a technical or quantitative discipline, (i.e. computer science, information technology, engineering, statistics, etc.) or equivalent experience;
  • At least 1 year of marketing automation platform experience, such as Salesforce Marketing Cloud, Marketo, Eloqua, Hubspot), but experience with a CRM solution like Salesforce Service Cloud is a plus;
  • You have an operational mindset, and a proven ability to be accurate, analytical and a critical thinker;
  • You’re a team player with cross-functional collaboration skills who can adapt to a changing market and organisational needs;
  • You can effectively manage multiple concurrent projects within a dynamic, high-pressure environment;
  • You’re passionate about new trends and technologies in digital marketing;
  • You’re a confident and proactive self-starter who has a keen eye for detail;



  • A competitive salary, great employee benefits and fun team activities;
  • Office space in Mechelen (600m from Mechelen Station);
  • The opportunity to join a fast growing young, ambitious and talented team;
  • Pan-European customers in a variety of sectors.